Legal notices & privacy policy

By continuing to browse this website, you agree to be bound by the following terms and conditions of use.
The version currently online (updated on 21 February 2025) of these terms of use is the only one applicable during the entire period of use of the website and until a new version replaces it.

Article 1 – Legal notices

1.1 Website (hereinafter referred to as ‘the website’ or ‘the Establishment’):

Alpine Syndic

1.2 Publisher (hereinafter referred to as ‘the publisher’):

Alpine Syndic
whose registered office is located at: Résidence Les Hauts de Vanoise, 1049 Grande Rue, Val Thorens 73440 Les Belleville
registered with the Albertville Trade and Companies Register under number 50759650000011
telephone number: 04 79 08 27 70
email address: contact[at]alpinesyndic[.]fr

1.3 Host (hereinafter referred to as ‘the host’):

Alpine Syndic is hosted by 2L’AGENCE, whose registered office is located at 241 avenue du Grand Verger, 73000 CHAMBERY..

1.4 Data Protection Officer (DPO):

A data protection officer: Ms Emilie GERBET,
dpo@alpinesyndic.fr, is available to answer any questions you may have regarding the protection of your personal data.

Article 2 – Access to the website

Access to the site and its use are reserved for strictly personal use. You agree not to use this site and the information or data contained therein for commercial, political or advertising purposes or for any form of commercial solicitation, including the sending of unsolicited emails.

Article 3 – Content of the website

All trademarks, photographs, texts, comments, illustrations, animated or non-animated images, video sequences, sounds, as well as all computer applications that could be used to operate this site and, more generally, all elements reproduced or used on the site are protected by the laws in force under intellectual property.
They are the full and entire property of the publisher or its partners.
Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not take legal action upon becoming aware of such unauthorised use does not constitute acceptance of such use or waiver of prosecution.

Article 4 – Site management

For the proper management of the website, the publisher may at any time:

• suspend, interrupt or limit access to all or part of the website, reserve access to the website, or to certain parts of the website, to a specific category of Internet users;
• remove any information that may disrupt its operation or violate national or international laws;
• suspend the website in order to carry out updates.

Article 5 – Responsibilities

The publisher cannot be held liable in the event of failure, breakdown, difficulty or interruption of operation preventing access to the website or one of its features.
The equipment you use to connect to the website is your sole responsibility. You must take all appropriate measures to protect your equipment and your own data, in particular from virus attacks via the Internet. You are also solely responsible for the websites and data you consult.

The publisher cannot be held liable in the event of legal proceedings against you:

• due to the use of the website or any service accessible via the Internet;
• due to your failure to comply with these terms and conditions.

The publisher is not liable for any damage caused to you, third parties and/or your equipment as a result of your connection to or use of the website, and you waive any right to take action against the publisher in this regard.
If the publisher becomes subject to amicable or legal proceedings as a result of your use of the website, it may take action against you to obtain compensation for any damages, sums, convictions and costs that may arise from such proceedings.

Article 6 – Hypertext links

Users are authorised by the publisher to create hypertext links to all or part of the website. Any link must be removed upon request by the publisher.
Any information accessible via a link to other websites is not published by the publisher. The publisher has no rights over the content of such links.

Article 7 – Data collection and protection

Your data is collected by ALPINE SYNDIC.
Personal data refers to any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or to one or more factors specific to his physical, physiological, genetic, mental, economic, cultural or social identity.
The personal information that may be collected on the website is mainly used by the publisher to manage relations with you and, where applicable, to process your requests for accommodation or restaurant reservations.

The personal data collected are as follows:

• Your image as captured by the establishment’s CCTV cameras.

A data protection officer: Ms Emilie GERBET,
dpo@alpinesyndi.fr, is available to answer any questions you may have regarding the protection of your personal data.

Article 8 – Right to access, rectify and delete your data

In accordance with the regulations applicable to personal data, users have the following rights:

• Right of acces: they may exercise their right of access to obtain information about their personal data by writing to the email address below. In this case, before implementing this right, the Establishment may request proof of the user’s identity in order to verify its accuracy.
• the right to rectification: if the personal data held by the Institution is inaccurate, they may request that the information be updated;
• the right to erasure: users may request the deletion of their personal data in accordance with applicable data protection laws;
• the right to restriction of processing: users may request that the Institution restrict the processing of personal data in accordance with the provisions of the GDPR;
• the right to object to data processing: users may object to their data being processed in accordance with the provisions of the GDPR.
• the right to register on the list of people who do not wish to receive telephone marketing calls (BLOCTEL website)

You can exercise this right by contacting us at the following address:
DPO – ALPINE SYNDIC – Résidence Les Hauts de Vanoise – 1049 GRANDE RUE Val Thorens 73440 Les Belleville.
You can also contact our data protection officer: Ms Emilie GERBET, dpo[at]alpinesyndic[.]fr, who is available to answer any questions you may have about the protection of your personal data.

All requests must be accompanied by a photocopy of a valid identity document signed and stating the address at which the publisher can contact the applicant. A response will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.

Furthermore, since Law No. 2016-1321 of 7 October 2016, individuals who so wish may organise the fate of their data after their death. For more information on this subject, please visit the CNIL website: https://www.cnil.fr/.

Users may also lodge a complaint with the CNIL on the CNIL website: https://www.cnil.fr.

We recommend that you contact us first before filing a complaint with the CNIL, as we are at your disposal to resolve your issue.

Article 9 – Use of data

The personal data collected from users is used for the purpose of processing your file. The legal basis for processing is the performance of the contract between the user and the Establishment. More specifically, the data is used for the following purposes:

• Customer reviews: we may use your personal data to invite you by email to write a review after your stay. This can help other travellers choose the ideal accommodation. If you submit a customer review, it may be published on our website.
• Marketing activities: We use your personal data for marketing purposes, as permitted by law, such as commercial newsletters and marketing communications about new products and services, or other offers that we believe may be of interest to you. We include a link to unsubscribe, which you can use if you no longer wish to receive messages from us.
• Other communications: We may also contact you by email, post, telephone or text message, depending on the contact details you have provided. Here are the reasons why we may contact you:
  • We may need to contact you regarding the requests you have made.
  • Analysis, improvement and research: we use personal data for analysis and research purposes, with the aim of improving our services.
  • Marketing, customer loyalty: we use personal data for customer loyalty purposes, with the aim of maintaining a loyal relationship.
• Security: ensuring the surveillance of our establishment and the safety of property and people

Article 10 – Data retention policy

The Establishment keeps your data for as long as necessary to provide you with its services or assistance.
Article 11- Partage des données personnelles avec des tiers

Article 11 – Sharing personal data with third parties

Personal data may be shared with third-party companies exclusively within the European Union in the following cases:

• when the Establishment uses service providers to provide additional services. These service providers have limited access to user data in the context of performing these services and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data;
• if required by law, the Institution may transfer data in order to respond to complaints made against the Institution and to comply with administrative and judicial procedures.

Article 12 – Commercial offers

You may receive commercial offers from the Establishment. If you do not wish to receive them, please contact us by email at
dpo@alpinesyndic.fr.
The data is stored and used for a period of time in accordance with current legislation.

Article 13 – Cookies

What is a ‘cookie’?
A ‘cookie’ or tracker is an electronic file stored on a device (computer, tablet, smartphone, etc.) and read, for example, when visiting a website, reading an email, installing or using software or a mobile application, regardless of the type of device used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).
When you browse this website, ‘cookies’ from the company responsible for the website and/or third-party companies may be stored on your device.
When you first visit this website, a banner explaining the use of cookies will appear. By continuing to browse the website, you are deemed to have been informed and to have accepted the use of cookies. The consent given will be valid for a period of thirteen (13) months. The user has the option of disabling cookies from their browser settings.

All information collected will only be used to monitor the volume, type and configuration of traffic using this site, to develop its design and layout, for other administrative and planning purposes, and more generally to improve the service we offer you.

The following cookies are used on this website:r ce site :

• none

These cookies remain active for thirteen months.
For more information on the use, management and deletion of cookies for all types of browsers, please visit the following link: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

Article 14 – Applicable law

These terms and conditions of use of the website are governed by French law and subject to the jurisdiction of the Court of Albertville, subject to a specific attribution of jurisdiction arising from a particular law or regulation.

Article 16 – Contact us

If you have any questions or require further information about the products presented on the website or about the website itself, please send an email to
dpo@alpinesyndic.fr